Some items on our website will be on "pre-order" due to very high demand and popularity. Pre-order simply means that we do not have that particular item in stock right now & are giving our customers a chance to pre-order it so that they don't miss out when it comes back into stock.
Pre-ordered items vary on timescale but we usually have your pre-ordered item despatched and on it's way to you within 10-14 working days. You will receive an order confirmation email straight after you place the order and then another once we have despatched your item.
PLEASE NOTE THAT IF YOU HAVE ORDERED MULTIPLE ITEMS WITHIN ONE ORDER AND AT LEAST ONE OF THOSE ITEMS IS ON PRE-ORDER YOU WILL NEED TO WAIT THE PRE-ORDER TIME PERIOD BEFORE ALL OF YOUR ITEMS IN THE ORDER ARE DESPATCHED.
For example if you ordered an in-stock item and an item on pre-order which takes two weeks before despatch, both of your items will be despatched together in two weeks time.